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The personal information of some Canadians may be compromised following a cyberattack against the Equifax credit rating agency. Professionals’ Financial is closely monitoring the situation, even though the impacts of this hacking incident were most strongly felt in the United States.

Identity theft

Hackers can obtain names, social security numbers, dates of birth, addresses and sometimes driver’s licence numbers. They use this information to steal people’s identity without their knowledge and to engage in criminal activities.

In the current situation, you must be extra vigilant. Check your bank accounts and investment accounts frequently. If necessary, notify us of any unusual activity and any transaction that appears suspicious to you.

Practical tips

To protect your assets and stop this type of criminal activity as quickly as possible, here are some useful tips to implement immediately if ever you are the victim of identity theft or attempted identity theft.

STEPS TO FOLLOW
  • Police : Go to the local police station and file a report.
  • WEB : Change your passwords on the various platforms you use.
  • Email : Increase the level of security of your mailbox.

Telephone :

  • Contact all your financial institutions, your credit card companies and your cell phone companies to verify if accounts have been opened or hacked.
  • Contact the credit rating agencies and request that a “fraud alert” be placed in your file. Ask for a copy of your credit report and verify that the accounts and debts in the report belong to you. TransUnion: 1-800-663-9980
  • Contact the Canadian Anti Fraud Centre (CAFC) at 1-888-495-8501 to report the fraud and obtain additional advice.

Protecting your personal information

At the Financial, safeguarding your personal information is a priority. We have put in place a highly secure environment to protect your confidential data from hacking attempts. Our resources are aware of the potential risks and are on the alert for threats so that they can react quickly if a problem arises.

For any questions, don’t hesitate to contact your advisor.

To determine if your personal information has been impacted, please contact EQUIFAX CANADA

For an analysis of your situation,
get in touch with one of our advisors